Last updated : 2 April 2025
Lanaudière website. By accessing our online store, you agree to the following terms and conditions. Please read them carefully.
1. Scope of Application
These terms apply to all visits to our website, all online orders, and any use of our services and products.
2. Products and Services
We offer docks, boat lifts, parts and accessories, as well as installation, maintenance, and repair services.
Product descriptions are as accurate as possible, but we do not guarantee they are free of errors. If in doubt, please contact us directly.
3. Orders and Payments
Prices are listed in Canadian dollars (CAD) and do not include applicable taxes.
We accept credit card payments through a secure platform. All orders must be paid in full at the time of purchase, unless otherwise agreed.
4. Delivery
We deliver to selected regions of Quebec. Delivery times are approximate, but we do our best to avoid delays with your watercraft — all according to the arrangements made with you.
5. Cancellation and Refunds
Any cancellation of an order that is already being shipped is subject to a 15% return fee.
Details on refunds are available in our Return Policy, which we invite you to review before making a purchase.
6. Website Use
You agree to use our site legally and in good faith, without causing harm to our business or other users. No hacking, fake accounts, or attempts to disrupt the operation of the site will be tolerated.
7. Intellectual Property
All texts, images, logos, and content are the property of Quai Lanaudière. Please do not copy or use them without our written permission.
8. Data Protection
Your personal information is handled with care. Please see our Privacy Policy for more details.
9. Limitation of Liability
Quai Lanaudière is not liable for any indirect damages related to the use of its products or services. You are responsible for maintaining your equipment in accordance with our recommendations.
10. Governing Law
These terms are governed by the laws of Quebec. In case of any dispute, the courts of the judicial district of Joliette will have jurisdiction.
11. Changes to the Terms
We may update these terms at any time. The online version is always the most current.
Thank you for shopping with us and supporting a local business!